Privacy Policy — s786

1. Introduction

This Privacy Policy ("Policy") is issued by s786 ("s786", "we", "us", "our") and applies to all personal data collected and processed in connection with your use of the s786 online casino and sports betting platform available at https://s786.cam ("Platform"), including all associated pages, features, mobile-optimised interfaces, and support communications.

s786 is committed to protecting the privacy of all registered users and visitors to the Platform. This Policy sets out, in transparent and accessible terms, what personal data we collect, why we collect it, how we use and protect it, and what rights you hold over your information.

By registering an account or using the Platform, you acknowledge that you have read and understood this Policy. This Policy should be read alongside our Terms & Conditions and Responsible Gambling Policy.

2. Definitions

For the purposes of this Privacy Policy, the following terms have the meanings set out below:

• "Personal Data" means any information that relates to an identified or identifiable individual, including name, contact details, financial information, and device identifiers.
• "Data Controller" means s786, the entity that determines the purposes and means of processing your Personal Data.
• "Data Processor" means any third party that processes Personal Data on behalf of s786 under a contractual data-processing agreement.
• "Processing" means any operation or set of operations performed on Personal Data, including collection, storage, use, disclosure, and deletion.
• "User" means any individual who registers an account on or accesses the Platform.
• "KYC Data" means identity verification documents and information submitted by a User in connection with our Know Your Customer obligations, including CNIC, passport copies, and proof of address.
• "Cookies" means small text files placed on your device by the Platform for session management, security, and analytics purposes.

3. Data We Collect

s786 collects personal data in the following categories, depending on how you interact with the Platform:

3.1 Registration Data

When you create an account, we collect: full name, date of birth, email address, chosen username, country of residence, and preferred currency (including PKR where selected).

3.2 KYC & Verification Data

To comply with Know Your Customer and Anti-Money Laundering obligations, we may collect: copies of government-issued identity documents (such as a Pakistan CNIC or passport), proof of address documentation, and selfie or liveness-check images where required.

3.3 Financial Transaction Data

We record deposit and withdrawal amounts, transaction dates and times, payment method identifiers (masked where possible), and PKR transaction values. We do not store full payment card numbers on our servers; this data is handled by certified payment processors.

3.4 Platform Usage Data

We collect information about how you use the Platform, including: games played, wager amounts, session durations, sportsbook markets accessed (including cricket, PSL, and ICC fixture markets), and feature interactions.

3.5 Technical & Device Data

Automatically collected technical data includes: IP address, browser type and version, operating system, device type, time zone, screen resolution, and referring URL. This data is used for security monitoring, fraud prevention, and platform performance optimisation.

3.6 Communications Data

When you contact our support team — via live chat or email — we retain records of that communication, including the content of your messages and our responses, for quality assurance and complaint resolution purposes.

4. How We Use Your Personal Data

The table below summarises the primary purposes for which s786 processes your Personal Data:

5. Legal Basis for Processing

s786 relies on the following legal bases when processing your Personal Data:

• Contract Performance: Processing necessary to fulfil our obligations to you under the Terms & Conditions, including account management, transaction processing, and platform access.
• Legal Obligation: Processing required to comply with applicable law, including KYC identity checks, AML transaction monitoring, and regulatory reporting obligations.
• Legitimate Interest: Processing carried out in the legitimate interests of s786 or its users, where those interests are not overridden by your fundamental rights. This includes fraud prevention, security monitoring, and platform performance analytics.
• Consent: Where we rely on your consent — for example, to send promotional communications — you may withdraw that consent at any time by contacting support or updating your account notification preferences. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

6. Data Sharing & Disclosure

6.1 Service Providers

s786 engages third-party service providers who process Personal Data on our behalf as Data Processors. These include: payment processing infrastructure providers, KYC and identity verification service providers, cloud hosting and data storage providers, customer support platform operators, and fraud detection and security service providers. All Data Processors are subject to contractual data protection obligations consistent with this Policy and applicable law.

6.2 Regulatory and Law Enforcement Bodies

s786 may disclose Personal Data to competent regulatory authorities, law enforcement agencies, or courts where required by applicable law, where disclosure is necessary to comply with a legal obligation, or where we reasonably believe disclosure is necessary to protect the rights, safety, or property of s786, our users, or the public.

6.3 Business Transfers

In the event that s786 is involved in a merger, acquisition, restructuring, or sale of assets, Personal Data held by s786 may be transferred to the relevant successor entity, subject to equivalent privacy protections being maintained.

7. International Data Transfers

s786 and its Data Processors may operate in jurisdictions outside Pakistan. As a result, your Personal Data may be transferred to and processed in countries other than your country of residence. Where such transfers occur, s786 ensures that appropriate safeguards are in place to protect your Personal Data, including contractual data protection clauses with Data Processors located in jurisdictions that do not provide an equivalent level of data protection to that applicable in the processing jurisdiction.

By using the Platform, you acknowledge that your Personal Data may be transferred internationally as described in this section.

8. Data Retention

s786 retains your Personal Data for no longer than is necessary for the purpose for which it was collected, or as required by applicable regulatory and legal obligations. The following general retention periods apply:

• Active account data: Retained for the duration of your account and for a minimum of five (5) years following account closure, to comply with AML and financial record-keeping obligations.
• KYC documentation: Retained for a minimum of five (5) years from the date of verification, or longer where required by applicable law.
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction.
• Support communications: Retained for up to three (3) years from the date of the most recent communication in a support thread, unless required for longer for complaint resolution or legal proceedings.
• Technical and usage data: Retained in aggregated or pseudonymised form for analytics purposes; individual-level records are deleted or anonymised after a maximum of two (2) years from collection.

Following the expiry of applicable retention periods, Personal Data is securely deleted or anonymised in accordance with our internal data governance procedures.

9. Data Security

s786 implements a range of technical and organisational security measures designed to protect Personal Data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include:

• TLS/HTTPS encryption for all data in transit between your device and s786 servers.
• Access controls restricting Personal Data access to authorised personnel on a need-to-know basis.
• Regular security assessments and vulnerability reviews of platform infrastructure.
• Incident response procedures for identifying, containing, and notifying affected parties of data security incidents where required by applicable law.

10. Cookies & Tracking Technologies

s786 uses cookies and similar tracking technologies on the Platform. The following categories of cookies may be used:

• Essential Cookies: Strictly necessary for the Platform to function, including session management, login authentication, and security token validation. These cookies cannot be disabled without affecting platform functionality.
• Performance Cookies: Used to collect aggregated, anonymised information about how the Platform is used — such as page load times, error rates, and navigation paths — to help us improve platform performance.
• Functional Cookies: Enable enhanced features such as remembering your preferred language, currency display (PKR), and game lobby sort preferences.
• Analytics Cookies: Used to understand aggregate user behaviour patterns. Data collected via analytics cookies is anonymised before analysis and is not used to identify individual users.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies may affect some platform features. Your browser's help documentation provides guidance on cookie management specific to your browser version.

11. Your Data Rights

Subject to applicable law and the specific circumstances of your request, you hold the following rights in relation to your Personal Data processed by s786:

To exercise any of the above rights, contact us at [email protected]. We will acknowledge your request within 5 business days and respond in full within 30 days. Identity verification may be required before we process a data rights request.

12. Minors and Age Restrictions

The s786 Platform is strictly intended for adults. We do not knowingly collect Personal Data from individuals under 18 years of age, or the higher minimum age required by the operator/license jurisdiction. Age verification is a mandatory step in our registration and KYC process.

If s786 becomes aware that Personal Data has been collected from a minor without appropriate verification having been completed, that account will be suspended immediately, the data reviewed, and appropriate action taken including deletion of the account and associated data to the extent not required for legal purposes.

If you are a parent or guardian and believe a minor has registered on the Platform, please contact us immediately at [email protected].

13. Third-Party Links and Services

The Platform may contain references to third-party services or payment-method names familiar to Pakistani users — such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank, and Bank Alfalah — used as illustrative payment context only. These references do not constitute links to, partnerships with, or endorsements by those third-party providers, and s786 has no control over and accepts no responsibility for the privacy practices of those organisations.

This Policy applies solely to Personal Data processed by s786 in connection with the Platform. Where any third-party service provider processes data on our behalf, they do so under contractual obligations consistent with this Policy.

14. Changes to This Privacy Policy

s786 reserves the right to update or amend this Privacy Policy at any time. Where material changes are made, we will notify registered Users by email to the address held on their account, and will update the effective date at the top of this document, no fewer than 7 days before the revised Policy takes effect — except where immediate changes are required to address a security incident or comply with a legal obligation.

We encourage you to review this Policy periodically. Continued use of the Platform after the effective date of a revised Policy constitutes your acknowledgement of the updated terms.

15. Contact Us

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your Personal Data, please contact the s786 data support team:

This Privacy Policy was last reviewed and updated on 1 January 2026. s786 recommends that all registered users review this Policy periodically to stay informed of how their Personal Data is handled.